Data Deletion & Privacy Rights Notice

At Heartfelt International Ministries Chikanga Zone, we are committed to protecting your personal information in accordance with the laws of Zimbabwe, including the Cyber and Data Protection Act [Chapter 12:07].

This notice explains how members, visitors, and users of our website or digital platforms may request deletion of their personal information.

Your Rights

Under Zimbabwean data protection laws, you have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or outdated information

• Request deletion of personal information where applicable

• Withdraw consent for processing of personal data

• Object to certain uses of your personal information

How to Request Data Deletion

To request deletion of your personal data from our systems, please contact us using the details below:

Email: mutarezone@heartfeltonline.org
Phone: +26377228281
Website: https://heartfeltmutare.church

Please include:

• Full Name

• Phone Number

• Email Address/Phone Number used on the platform

• Description of the data or account to be deleted

For security purposes, we may request additional information to verify your identity before processing your request.

Processing of Requests

Upon receiving a valid request:

1. We will acknowledge receipt of the request.

2. We may verify your identity to protect your information.

3. We will review and process the request within a reasonable period in accordance with applicable Zimbabwean law.

4. Where deletion is approved, your personal data will be deleted, anonymized, or securely removed from active systems.

Information We May Retain

Certain records may be retained where required by:

• Zimbabwean law or regulatory obligations

• Financial record-keeping requirements

• Fraud prevention or security investigations

• Legitimate church administrative purposes

Examples may include:

• Donation and financial transaction records

• Audit records

• Legal compliance documentation

Third-Party Services

Where our website or ministry platforms use third-party providers (such as payment gateways, WhatsApp integrations, cloud hosting, or social media platforms), your information may also be processed by those providers in accordance with their own privacy policies.

Security of Personal Information

We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

Contact Us

For any privacy-related concerns or requests, contact:

Email: mutarezone@heartfeltonline.org
Phone: +26377228281
Website: https://heartfeltmutare.church
Address: 8595 Magamba Drive, Mutare,Zimbabwe

This notice is provided in compliance with the Cyber and Data Protection Act [Chapter 12:07] of Zimbabwe.